Data Protection
Privacy Policy.
Learn how Hiecon collects, processes, and protects your personal and corporate data.
1. Information We Collect
When you interact with the Hiecon website or utilize our online enquiry system, we may collect the following types of information:
- Contact Information: Full name, email address, phone number, and company name provided during an inquiry.
- Project Requirements: Textual notes or technical specifications provided voluntarily in the inquiry message field.
- Technical Data: IP addresses, browser types, and anonymized analytics data tracking website navigation.
2. How We Use Your Data
The information collected is used exclusively for legitimate business purposes, specifically:
- To process, respond to, and fulfill product or engineering inquiries.
- To generate accurate sales quotations and technical proposals.
- To improve our website's functionality and user experience through anonymized analytics.
- To comply with legal obligations and resolve disputes.
3. Data Sharing & Third Parties
Hiecon Industrial Automation strictly adheres to a policy of never selling your personal data to third parties. We only share information with trusted third-party service providers (such as hosting and analytics platforms) strictly necessary for operating our website.
4. Cookies and Tracking
Our website utilizes cookies to ensure core functionality (e.g., maintaining state for your "Enquiry List"). We also use analytical cookies to understand traffic patterns. You may disable cookies via your browser settings, though this may prevent certain features of the site (like the inquiry cart) from functioning properly.
5. Your Privacy Rights
Depending on your jurisdiction, you have the right to request access to, modification of, or deletion of the personal data we hold about you. To exercise these rights, or if you have any questions regarding this Privacy Policy, please contact our Data Protection Officer at:
Email: sales@hiecon.com
Phone: +91 9974707600